Terms of service
TERMS OF SERVICE — PALOMINO SPA
OVERVIEW
Welcome to Palomino Spa. The terms “we”, “us” and “our” refer to Palomino Spa. Palomino Spa operates this website and booking platform, including all related information, content, features, tools, and services, to provide you with an online appointment scheduling experience (the “Services”).
Palomino Spa is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (these “Terms”) describe your rights and responsibilities when you access or use the Services.
By visiting, interacting with, or booking through our website, you agree to be bound by these Terms and by our Privacy Policy [LINK]. If you do not agree, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence and that you grant consent for any minor dependents to use the Services on devices you own or manage.
To book an appointment, you may be required to provide certain information such as your name, email address, phone number, and payment details. You represent that all information provided is accurate, current and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
SECTION 2 — SERVICES OFFERED
Our website allows you to view information about our spa services and to book appointments.
Service descriptions, durations, availability, and pricing may change without notice. We do not warrant that any service description, image or detail is accurate, complete or current.
All service offerings are subject to availability, and we may limit or refuse bookings at our discretion.
SECTION 3 — BOOKINGS AND CANCELLATIONS
Booking an appointment constitutes an offer to receive the selected service. Palomino Spa may accept or decline any booking request at its discretion. Your booking is considered confirmed once payment is processed and you receive a confirmation email.
Please review your booking details carefully before checkout. Changes or cancellations may be subject to the terms outlined in our Cancellation and Refund Policy [LINK].
You represent and warrant that your bookings are for personal use and not for resale or unauthorized commercial purposes.
SECTION 4 — PRICES AND BILLING
Prices for services are subject to change without notice. The price charged will be the price in effect at the time the booking is made.
Unless stated otherwise, posted prices do not include taxes or additional fees. From time to time, promotions or discounts may be offered, each governed by its own terms.
You agree to provide accurate and updated billing information so that we can process your reservation. You represent and warrant that:
(i) the payment information you provide is valid and authorized
(ii) charges incurred by you will be honored by your payment provider
(iii) you will pay all applicable charges and taxes related to your booking.
SECTION 5 — NO SHIPPING OR DELIVERY OF GOODS
Palomino Spa does not sell or ship physical goods. All services offered through the website are appointment-based and delivered in person at our location.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services—including text, images, graphics, branding, layout and design—is owned by Palomino Spa or its licensors and is protected by intellectual property laws.
You may access the Services for personal, non-commercial use only. You may not copy, reproduce, distribute, modify or create derivative works without our written consent. All trademarks, logos and service names are the property of Palomino Spa or their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide access to tools offered by third parties. These tools are provided “as is” without warranties or endorsements. Your use of any optional tool is at your sole risk, and you should review the terms of any third-party provider before using them.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party content or websites. We are not responsible for examining or evaluating such content and are not liable for any harm or damages arising from your use of third-party websites. Please review their policies before engaging with them.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Palomino Spa is powered by Shopify, which enables us to provide the Services. All appointments and related transactions are made directly with Palomino Spa. By using our website, you acknowledge that Shopify is not responsible for any aspect of your transactions with us and you release Shopify from any claims related to your interaction with Palomino Spa.
SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK] and may also be processed by Shopify under its Privacy Policy.
Because Shopify hosts our website, information you submit may be transmitted to Shopify and service providers in other jurisdictions. Please review our Privacy Policy for details.
SECTION 11 — FEEDBACK
If you submit any Feedback, you grant us a worldwide, royalty-free license to use, reproduce, modify and publish that Feedback for any purpose, including improving or promoting the Services. You warrant that you own the rights to any Feedback submitted and that it does not violate any laws or the rights of third parties.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain inaccuracies or omissions related to service descriptions, pricing, promotions, or availability. We reserve the right to correct or update information or cancel bookings if any information is inaccurate at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to engage in any prohibited behavior, including but not limited to violating laws, impersonation, spreading malware, interfering with site security, or engaging in harmful conduct. We may suspend or terminate accounts that violate these Terms.
SECTION 14 — TERMINATION
We may terminate or suspend your access to the Services at any time at our discretion. Sections intended to survive termination will remain in effect, including those related to Intellectual Property, Feedback, Disclaimers, Limitation of Liability and Governing Law.
SECTION 15 — DISCLAIMER OF WARRANTIES
Services and all content are provided “as is” without warranties of any kind. We do not guarantee that the Services will be uninterrupted, timely, secure or error-free. Use of the Services is at your sole risk.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Palomino Spa and our affiliates will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or attendance of any appointment.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless Palomino Spa, Shopify, and their affiliates from any claims arising from your use of the Services, violation of these Terms, or infringement of the rights of any third party.
SECTION 18 — SEVERABILITY
If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions remain in effect.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms, along with posted policies, constitute the entire agreement between you and Palomino Spa.
SECTION 20 — ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights and obligations without notice.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Palomino Spa is headquartered. Both parties consent to exclusive jurisdiction of the courts in that region.
SECTION 22 — HEADINGS
Headings are for convenience and do not affect interpretation.
SECTION 23 — CHANGES TO TERMS
We may update or modify these Terms at any time by posting changes on this page. Continued use of the Services means you accept updates.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms may be sent to: palominospaps@gmail.com